Frequently Asked Questions


Here, we have compiled a list of commonly asked questions to provide you with quick and comprehensive answers. This FAQ section is designed to address those queries and assist you in finding the information you need.

How can I cancel my subscription?

To cancel your subscription, simply log into your personal account and click on the "Unsubscribe" button. Once you do this, you will no longer have access to the services provided by our partner site, and you will no longer be billed by them. A confirmation email will be automatically sent to you.

What services does offer? provides simplified subscription management. To access this, visit your personal account and fill out the form on the homepage using the email address you used during the subscription process. Through your personal account, you can communicate with the agents responsible for your file, obtain information about your subscription, or even cancel it if desired.

How can I find the offer I subscribed to?

To find the details of the offer you subscribed to, simply fill out the form on the homepage using the email address you provided during registration. This will provide you with important information about your subscription, including the date, the amount of the next withdrawal, and the specific service features you have selected.

Who should I contact if I have any questions?

Our agents at are experts in after-sales service and are always available to assist you. We operate 7 days a week, so you can reach out to our agents anytime via live chat or by calling our toll-free number. Alternatively, you can send an email to, and you can expect a response within 48 hours. Whether you're experiencing issues with managing your portal subscription or if you have any questions or concerns, please don't hesitate to contact our agents.

What type of subscription is required for after-sales service?

At, we offer customer service subscriptions that aim to make your life easier. We collaborate with websites that provide assistance to individuals or professionals, supporting clients throughout various processes and steps. This ensures that after-sales service is provided by all of our partner sites.

I don't remember signing up for a subscription.

If you don't recall subscribing to a subscription, it is likely that you signed up for a subscription through one of our partner sites, for which we provide after-sales service. This is why you see direct debit charges on your bank statement.

Why is there a charge on my bank statement?

If you notice a direct debit charge from on your bank statement, it is likely that you subscribed to a service offered by one of our partner sites, and we handle the after-sales service for them. It's important to note that you are not a client of directly, but rather a client of a site that has delegated the management of its customer service to us.

I forgot the email address I used during the subscription process. What can I do?

If you cannot remember the email address you used when subscribing, our agents have the ability to locate your client file. Simply contact our agents via email, phone, or chat, and they will provide you with further instructions to assist you.

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